Anne Serrano is currently serving as Canada Immigration and Visa Services (CIVS) National Director of Client Services.
Anne joined Canada Immigration and Visa Services in March 2019 as the Administrative Assistant and was promoted as Client Services Manager at CIVS Head Office in Calgary, Canada. Anne has distinguished herself through professionalism, careful attention to client services and processing of case files. Anne is relentless in her pursuit of helping families on their journey to resettlement in Canada. Anne is known for her big smile and warm personality.
Anne is fluently bilingual in English and Tagalog.
Anne earned her Bachelor of Science in 2015 from Saint Louis University, Philippines in the field of Management Accounting and completed her Business Administration Diploma in 2019 from Bow Valley College, Calgary, Alberta in the field of Digital Marketing.